One day, a woman came into the hospital after sustaining a severe head injury in an ATV accident. She was brought to the U.S. by her parents, who had not gone through proper legal channels to enter the country.
Case management directors who are planning to implement organizational change once the COVID-19 public health emergency ends need to consider new perspectives and strategies.
Julie, a case manager, understands that meeting the demands of the patient and family is important. However, she also knows that hospitals are responsible for safe discharges.