Front-office staff in facilities can see frequent turnover, requiring frequent training in order to keep them up to date. Use the following information to ensure staff is prepared for handing PHI and responding to patient requests.
In January, CMS created something of a headache for hospitals by issuing new versions of three commonly used patient notification forms: the Medicare Outpatient Observation Notice (MOON), the Important Message from Medicare (IM), and the Detailed Notice of Discharge (DND).
Q: I have to fly to a conference for work. I was hoping to work on the way, at the airport and on the plane, but I sometimes need to access electronic PHI to get my work done. What should I do to ensure that I stay HIPAA compliant while traveling and working in public places?
This week's note from the instructor discusses the new billing and coverage requirements for opioid treatment programs that went into effect January 1.
The nuances of documenting and billing for observation services can trip up even the savviest organization. Get a refresher on the basics to ensure your organization avoids common pitfalls.